Sindh Governor Launches Khidmat-e-Sindh App to Streamline Citizen Complaints

Sindh Governor Syed Muhammad Nihal Hashmi officially launched the Khidmat-e-Sindh App on [date], a digital platform aimed at simplifying the process for citizens to register complaints and seek solutions from government departments. The app connects 65 federal and provincial government departments, allowing users to submit complaints directly to the relevant authorities via their mobile phones without the need to visit government offices.

Speaking at the launch ceremony, Governor Hashmi emphasized that the primary goal of the initiative is to ensure timely resolution of public grievances and enhance accountability of government institutions. He stated that the concerned departments would be responsible for addressing complaints received through the app, and users would be able to track the status and progress of their submissions online.

The governor commended the collaborative effort of all relevant departments, noting that they worked together as a single unit to develop the application and make the initiative successful. During a briefing, Principal Secretary to the Governor Dr Syed Saifur Rehman explained that citizens could register complaints related to various issues, including crime, sanitation, and other public services.

In response to a media query, Governor Hashmi remarked that Pakistan came into existence through the free will and voting power of its people. He stressed that no external force would bring progress and prosperity to the country, and citizens must work together to achieve development and improve the overall situation.

The Khidmat-e-Sindh App is expected to streamline the complaint redressal process, making it more accessible and efficient for the public. By leveraging digital technology, the initiative aims to bridge the gap between citizens and government departments, fostering a more responsive and accountable governance system.