TouchPoint has achieved a significant milestone with the international launch of CADEPO – Cash & Cheque Deposit Solution, powered by QMatch, at Exim Bank in Djibouti. This deployment, facilitated through a partnership with SPS Cash Handling Solutions, strengthens TouchPoint’s reputation as a leading provider of intelligent deposit automation solutions for financial institutions globally.
The introduction of CADEPO in Djibouti represents a major step forward for the region’s banking sector. As customer expectations for speed, security, and convenience grow, the solution provides advanced automation for both cash and cheque deposits. With multilingual support and a combination of physical touchpoints and digital workflows, CADEPO offers a seamless phygital banking experience for diverse users.
The system helps reduce branch congestion, lowers operational costs, and enhances deposit accuracy and security. Real-time processing, advanced validation tools, and secure storage ensure faster transactions, improved compliance, and efficient back-office operations, while customers enjoy a user-friendly interface and fully secure processing.
TouchPoint’s deployment at Exim Bank also showcases its ability to tailor solutions for local market needs. Close collaboration with SPS Cash Handling Solutions and regional banking teams enabled smooth implementation, comprehensive training, and ongoing operational support, allowing the bank to transition to automated deposit processing without disruption.
This launch underlines TouchPoint’s commitment to modernizing financial services in emerging markets. By providing scalable tools that enhance branch operations, customer experience, and resource optimization, the company is helping banks deliver faster, safer, and more efficient services.
With CADEPO now operational in Djibouti, TouchPoint is poised for further expansion across Africa, reinforcing its mission to provide intelligent, secure, and seamless deposit automation solutions that transform banking experiences worldwide.