“Qatar Airways Named World’s Best Airline 2025 by AirHelp, Tops Global Rankings for Punctuality and Service

Qatar Airways has been recognized as the world’s best airline for 2025, reclaiming the top spot after a five-year gap. The prestigious annual ranking, compiled by AirHelp, evaluates airlines based on a comprehensive set of criteria, including punctuality, customer feedback, and the efficiency of claims processing. Qatar Airways achieved the highest overall score, reflecting its dedication to operational reliability, high-quality service, and exceptional passenger satisfaction. The airline’s performance underscores its consistent efforts to enhance the travel experience, from timely departures to attentive in-flight service and streamlined handling of customer issues.

Following Qatar Airways, Etihad Airways from the UAE secured second place, praised for its strong service standards and commitment to passenger comfort. Eugene Atlantic from the UK claimed the third spot, recognized for its efficiency and positive customer experiences.

This ranking serves as a benchmark for the global aviation industry, highlighting airlines that excel not only in operational performance but also in maintaining high levels of customer satisfaction. It emphasizes the growing competition among top carriers worldwide, pushing airlines to continually innovate, improve service quality, and enhance the overall travel experience to meet the evolving expectations of passengers.